Shipping policy

Shipping Policy

Thank you for shopping with us! Here's everything you need to know about how we get your order to you.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Carriers We ship across Canada using Canada Post and Purolator. The carrier and service level are calculated at checkout based on your location and the weight of your order.

Estimated Delivery Times Delivery times vary depending on your location and the service selected at checkout.

Please note that delivery times are estimates and may be affected by weather, holidays, or high-volume periods.

Shipping Costs Shipping costs are calculated at checkout based on the weight of your order and your delivery address.

Order Tracking Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can follow your package's journey.

We Ship Within Canada Only At this time, we do not offer international shipping.

Questions? If you have any questions about your order or shipment, please contact us at villeneuvemaplesyrup@gmail.com.